Reference

Privacy Policy: What We Collect And Why

This policy is the short version of how app333 handles your details: one account, one wallet link, and a written record of what we keep and why. You will not find the important lines buried twelve pages deep.

Phone and wallet sign-upCookie settings in-appCopy and correction requestsSession alerts on new devices
app333 Privacy Policy: What We Collect And Why
HANDLING YOUR DATA

Cookies, Sessions And Your Requests

Cookies on app333 do three jobs: keep you signed in, remember the language you picked, and show us which lobby screens people actually use. You can clear them in your browser and the account still works, though you will sign in again. Session records are held so a handset you no longer have can be cut off from the account. When a record is no longer needed for a payment query or a rule that applies to you, it is removed.

Cookies you can clear

Sign-in, language and screen-use cookies are the whole set. Clearing them in Chrome or Safari logs you out but leaves your balance and game history untouched.

Sign-in and session control

Your phone number plus a one-time code gets you in. The session list shows every device on the account, and you can end one from the handset in your own pocket.

Retention that follows the rule

Deposit references from bKash, Nagad or Rocket stay while a payment can still be queried. After that they are deleted unless a rule in your region says hold them.

Changes you can request

Ask for a copy, a correction or a closure through the account form. We confirm from the registered contact details we already hold before anything on the file is opened or changed.

REACH THE DESK

How To Get Your Request Moving

Two routes, both inside your account. Tap Help in the lobby footer on your phone and the thread opens with your account ID already attached. For anything you want in writing — a copy of your details, a correction to your phone number, a request to close the account — use the contact form and keep the reference it returns. If a code is not arriving, Easy Login Help in the account tab covers the resend path. We reply to the address tied to your account, never to a number pasted into a chat.

In-app help thread Open the Help tab from the phone lobby footer and the thread carries your account ID, so your first message starts on the right account and nothing gets re-typed.
Written request form For a copy of your records or a correction to your details, send it through the account form. You get a reference back, and that reference tracks the case until it closes.
Security alert replies If an unfamiliar handset shows in your session list, reply to that alert directly. Our team checks it against your account and answers from the contact details we already hold.

Privacy Questions You Send Us

Most messages that reach us are about the same four things: what we hold, who can see it, how long it stays and how to get it changed. The answers below cover those directly. If your case is not here — a wallet reference that looks wrong, a phone you no longer use — the Help tab in the phone lobby gets it to a person.

The phone number and password you sign up with, the wallet reference for bKash, Nagad or Rocket payments, your game history and the device signals attached to each session. Nothing wider than that.

Yes. Send the request through the account form, we confirm from your registered details first, then the copy is prepared and sent to the contact address tied to your account.

Use the account form and give the old and new number. We verify with a one-time code to the new handset before the login switches, so nobody else can redirect your account.

Payment references go to the wallet provider only to settle a deposit or withdrawal. Beyond that, details move only where a legal requirement in your region compels it — not to advertisers, and not for resale.

The login stops working and the profile leaves the active lobby. Payment records tied to a wallet stay while a query or a local rule still applies, then they are removed.

It can. Bangladesh rules and the rules of wherever you are signing in from are read separately, so what we store and what we can offer depends on your local law and eligible regions.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.